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Gabriele Guma Guitar School

POLICIES
•Cancellations:
There's a 48 hour cancellation policy. When the school is notified with less than 48 hours from the scheduled lesson the student may not reschedule the lesson or be eligible for a lesson transfer.
If the student cancels before the 48 hour period, the lesson may be rescheduled to another available slot or the student may have the lesson credit transferred to the following month, which will be reflected in the monthly balance.
•Holidays:
Generally, lessons are not being held during major holidays.
•Student's leave of absence and retention of lesson slot:
The lessons take place year-round with the exception of short holidays and vacations.
When a student takes a leave for more than 3 consecutive weeks, the student must pay 75% of each lesson's rate he/she will be missing passed the initial 3-week grace period in order to retain their lesson slot. If a student fails to do so, the lesson slot will be made available for booking to potential new students.
•Notifications from students:
Students must notify the school at least two weeks prior to any planned or intended leave of absence or termination of lessons in order to not be charged for upcoming lessons.
•Refunds:
There are no refunds for monthly payments unless in the event of extreme emergencies with provided documentation and proof.
•Payments:
Payments are due by the 1st day of the month ( regardless of when your first lesson of the month is).
For those of you choose to pay via Venmo/Cashapp/Zelle you will receive a payment request/remember right before or on the due date. This will ensure that we can provide continued high quality of service and stay focused on the student's growth.
•Grace period and late fees:
There is a grace period for payments until the 5th day of the month if necessary.
•Late Fees:
After the 5th of the month there is a $40 LATE FEE applied to the monthly balance.
•Payment options Via check ,Venmo, Zelle or Cashapp:
•Venmo (* preferred) : @GabrieleGumaGuitarSchool
•Cashapp: $GabrieleTesfaGuma
•Zelle is: 2672068185
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